This qualification reflects the role of skilled operators who use a broad range of tourism or travel skills and sound knowledge of industry operations to coordinate travel or tourism services. They operate independently or with limited guidance from others and use discretion to solve non-routine problems. Many people have supervisory responsibilities and plan, monitor and evaluate the work of team members.

This qualification provides a pathway to work in many travel and tourism industry sectors and for a diverse range of employers including travel agencies, tour wholesalers, tour operators, inbound tour operators, tourist attractions, visitor information centres and other tourism businesses.

Units of Competency:

19 units of competency - 7 core units, 12 elective units. 

Recognition of Prior Learning (RPL):  This qualification is available for partial or full RPL. Your application for RPL must be submitted prior to commencing study.

Requirements: All participants are required to provide identification, preferably with a photo (e.g. driver's licence, firearms licence, passport). You must also bring your Unique Student Identifier (USI). We are unable to generate your certification without this. If you do not have a USI, please create one at https://www.usi.gov.au/students/create-your-usi

There are no pre-requisites for this qualification, however some imported units may have specific pre-requisites. 

Learning Support: If you feel as though you will need some additional learning support to complete this course, please provide details when making your booking. All participants are required to complete a Language, Literacy and Numeracy (LLN) assessment prior to beginning course.